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- Access the Cloud PBX
- Browse to Configuration → Hunt Lists
- Click New Hunt List
- Type a name for the Hunt List. Try to avoid spaces if possible. For example, AfterhoursStaff is better than Afterhours Staff.
- Enter a number for the Hunt List, if you wish. This can be called in the same way as an extension number.
- Set the Type:
- Ring All
- Calls all list members simultaneously, then times out.
- Cycle
- Calls all list members in order, then loops rather than timing out.
- Sequence
- Calls all list members in order, then times out.
- Ring All Over Loop
- Calls all list members simultaneously for Ring Time defined, then loops rather than timing out.
- Ring All
- Set the list members. This can be either Extensions, or Custom Destinations with type of Call Forward.
- Use fast dialing is enabled by default. If you notice any issues, please try disabling this.
- To use Default Music on Hold instead of ringing, enable this.
- To skip if extension is in use, enable this.
- To skip if extension is offline, enable this.
- Enable Allow extension redirect, to accept redirect instructions from the called phone.
- Enable Allow FMFM to allow Find Me Follow Me logic to apply on called extensions.
- Enable Allow additional destinations to allow use of additional destinations of extensions.
- Enable Request confirm to answer to require users to press 1 to accept the call. This is recommended.
- This resolves issues with mobile phones being unreachable, as it prevents use of mobile voicemail.
- Using the standard message is recommended.
- Set the Ring time and Dial timeout as required.
- Set logic for timeout.
- Click Save.
- Done!
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