Your business does not get attacked when you have spare time. It happens when a manager is closing up, when the bookkeeper is processing payroll, when a new starter is... read more →
At 2:13am, the till stops talking to the card terminal. The duty manager restarts it twice, the queue grows, and someone suggests using the hotspot on a personal mobile phone.... read more →
If your card machine stops taking payments at 4:55pm on a Friday, the problem is not the plastic terminal. It is the chain of dependencies behind it - connectivity, configuration,... read more →
Growth has a habit of exposing the cracks you could ignore when you were smaller. One new site means another internet connection, another firewall rule set, another handful of devices,... read more →
A POS terminal freezes mid-transaction, the internet drops, staff start tethering phones, and your inbox fills with payment error notifications. You ring your broadband provider - they blame your router.... read more →
