Setup DID call forwarding selectable via IVR

This guide will walk through how to setup a call forwarding rule on a DID, which can be enabled and disabled by a customer by dialing into an IVR and selecting an IVR menu option.

1. Download the below audio files and upload to the Cloud PBX tenant
   CallForwardIVR.wav
   EnterNumberToForwardTo.wav
   ForwardingIsCurrentlyEnabledTo.wav
   ForwardingIsNotCurrentlyEnabled.wav
   
2. Create custom destinations as below
   
   
   
   
   
   
3. Create a flow and variable as below
   
   
   
4. Create conditions as below (IVR will be created in the next step, so complete all other options)
   
   
   
5. Create the below IVR
   
   
6. Complete the below condition
   
   
7. Create the below feature code (can be anytime if more suitable)
   
   
8. Set DID destinations as below